Customer Relations Management (CRM)
How often you were facing with difficulties related to:
- loss of key customer information due to your company’s staff leaving
- absence of complete, reliable and actual information on customers, assets or other valuables of your company
- impossibility to operatively respond on customers’ requests being out of the office
- time waste on search of necessary information placed in different informational resources
- absence of constant access to consolidated information of territory-distributed units
- absence of limit authorization control over usage of closed (confidential) information
If you have had one of the above mentioned case in your practice – thus its time to revise your approach to customer data management and optimize customer relations management processes in your company.
Most effective and cost-efficient solutions for operative customer relations management appear FileMaker Products developed by FileMaker Inc. – Apple subsidiary company.
Why mainly those products are recommended to be used for customer data and relations management by DMS Solutions Ltd?
- FileMaker products are mobile, flexible and simple in use solutions for data quality management
- FileMaker products could easily work on Windows, Mac OS, as well as on iPad and iPhone
- FileMaker products are multifunctional solutions which enable to operatively proceed huge information data, improve sales, marketing channels, customer servicing, manage more effectively projects, tasks etc.