Robotic Process Automation Real World Use Case in Banking sector (State Savings Bank)

One of the largest State Bank in Central East Europe with 30 000 staff employed having wide regional network with more than 3 500 branches and 2 800 ATMs throughout the country initiated Robotic Process Automation program with an aim to improve operational efficiency and lower operational cost in back-office units and regional centers.

The aim of the RPA project was to automate the most time-consuming daily banking operations. Brought to the production robots delivered tremendous results by improving operational efficiency of the target processes by more than 1500%.

RPA Use Case Scope:

  • Process name: balance reconciliation and source of discrepancies identification of ATM and POS transactions;
  • Involved applications: Core Banking System, MS Excel, corporate email services;
  • RPA platform: UiPath;
  • RPA deployment setup: attended mode, 2 robots.

Benefits and outcomes:

  • Achieved 100% of automation of the target processes;
  • Operational efficiency increased by 1500%;
  • Achieved 100% of data accuracy;
  • Development (net) delivery timeline – 2 (two) weeks per robot.

Willing to know more about Robotic Process Automation and what value RPA can bring to your organization, please contact our offices in Hong Kong or Ukraine!

About «DMS Solutions»
«DMS Solutions» is a Technology company delivering Intelligent Automation Solutions. «DMS Solutions» is your professional service partner in the field of Advanced Robotic Process Automation. We leverage Machine Learning and Artificial Intelligence to build a powerful digital workforce for your business to win on the market. We focus on exploring new ways to apply disruptive technologies and recent inventions to bring innovative automation solutions in. We break boundaries and help clients to achieve their strategic goals through delivering next-gen solutions.

«DMS Solutions» is a vendor of Document Management System (elDoc) and Robotic Process Automation (RPA) Service Provider delivering complete and end-to-end RPA solutions. We bring together intelligent RPA platforms and RPA enablement services to drive a greater operational efficiency. We operate globally covering US, EU, and APAC markets and we have offices in Hong Kong and Central East Europe - Ukraine.