Robotic Process Automation Real World Use Case in Logistics (Leading shipping company in the world, Hong Kong)

One of the largest shipping company in the world with one of its office in Hong Kong initiated Robotic Process Automation project with an aim to increase operational efficiency and ensure business continuity.

The aim of the RPA project was to automate the most time-consuming and labour-intensive back-office functions. Brought to the production robot delivered tremendous results by improving operational efficiency of the target process by more than 800%.

RPA Use Case Scope:

  • Process name: booking discrepancy checking & confirmation;
  • Involved applications: Oracle Middleware, MS Excel, corporate email services;
  • RPA platform: UiPath;
  • RPA deployment setup: unattended mode, 1 robot (24/7) covering several origins.

Benefits and outcomes:

  • Achieved 90% of automation of the target process;
  • Operational efficiency increased by 800%;
  • Achieved 100% of data accuracy of target automated process;
  • Development (net) delivery timeline – 4 (four) weeks.

Willing to know more about Robotic Process Automation and what value RPA can bring to your organization, please contact our offices in Hong Kong or Ukraine!

About «DMS Solutions»
«DMS Solutions» is a Technology company delivering Intelligent Automation Solutions. «DMS Solutions» is your professional service partner in the field of Advanced Robotic Process Automation. We leverage Machine Learning and Artificial Intelligence to build a powerful digital workforce for your business to win on the market. We focus on exploring new ways to apply disruptive technologies and recent inventions to bring innovative automation solutions in. We break boundaries and help clients to achieve their strategic goals through delivering next-gen solutions.

«DMS Solutions» is a vendor of Document Management System (elDoc) and Robotic Process Automation (RPA) Service Provider delivering complete and end-to-end RPA solutions. We bring together intelligent RPA platforms and RPA enablement services to drive a greater operational efficiency. We operate globally covering US, EU, and APAC markets and we have offices in Hong Kong and Central East Europe - Ukraine.